To provide a better service experience, we will be conducting scheduled improvements to our customer support system as outlined below.
During the maintenance periods, customer support services will be temporarily unavailable, and access may be unstable. We kindly ask for your understanding.
Maintenance Schedule:
- January 28 (Wednesday): 2:00 PM – 3:00 PM
- February 6 (Friday): 3:00 PM – 6:00 PM
February 13 (Friday): 4:00 PM – 6:00 PM
(*Maintenance times may be extended depending on circumstances.)
Unavailable Services: Customer support consultations
Unavailable Channels: In-app / website customer support, Email inquiries
Thank you for your understanding.